Sheraton Skyline Hotel London Heathrow

Conviennce to Heathow. We used it as a park and stay for our holiday. It is the second time we have used the hotel this way. To be honest, after a previous  visit in 2022 we were reluctant  to return, but the Conviennce of the airport, being able to park your car and keep the keys and an acceptable  price we thought we would try again. So glad we did! It was like a different  hotel. For us, so much more peaceful since they have got rid of the pool and wet swimming costume clad children dripping wet from the pool messing about in the foyer! That has gone and a very peaceful welcoming reception  greeted us. Staff were very warm , friendly and helpful.  We arrived weary and jet lagged from the Caribbean.  We made ourselves known to reception,  explaining we knew we were early to check in but we were on site. Shaula, ( sorry about the spelling) on reception  was so brilliant. She found us a room and arranged for it to be ready ASAP. This wasn't  long and Shaula came and found us in reception ( we may have nodded off :)  ) . She  then let us know we had been given " guest of the day" status ! Which was a very nice lift to our spirits. This  was a lovely  surprise and entitled us to use the lounge . It was such a quiet relaxed space, just what we needed after our journey. Thankyou sooo much Shaula.It was much appreciated, as was the unexpected note that came with  a  drink and snack sent directly  to our room, although we were confused why it was only for 1 ; 1 glass, one drink, 1 snack? But we appreciated the the thought and shared it. A nice touch. Thankyoi. All this thoughtfulness helped to soothe our tiredness. He had a good night's sleep, in a large  comfortable  bed .The shower was powerful  and a good temperature. Our room faced the airport and we watched the planes take off. There was obviously  a little noise from their engines , but nothing that disturbed  us . We felt well rested for breakfast. Breakfast  was very good.

From arrival, the reception and concierge staff were exceptionally warm, friendly, welcoming and went out of their way to be helpful. It was a stark contrast to staff previously experienced (over a number of years) at the Heathrow Radission Red (formerly Park Inn). The Sheraton staff enabled me to store my luggage easily, ensured I had a room with a mini fridge and with every single encounter, each one was so lovely; it leads me to believe the manager of reception leads with empathy.

Great location, easy access to Heathrow Airport. We could park our car here. What was exceptional about this hotel were the staff members from the Management team, reception, breakfast restaurant, and Sports Bar. Every member greeted us and made us feel so welcome, they were so friendly and professional. Nothing seemed to be too much trouble. So we would definitely stay here again. The food served at breakfast was exceptional, really a great variety of tasty treats to set you up for the journey ahead. The Sports Bar had a great menu. Great quality, variety and generous portions. Yum yum. Lalldeo made my Mum feel like a VIP guest. Thank you so much for 4 superb stays.

Staying twice over Christmas (19th and 28th December) where we were received with professional and extremely friendly staff. We were upgraded on both occasions and given free breakfast on our first stay date which was a wonderful gesture for Christmas. The Indian restaurant located in the Hotel served absolutely superb food.

The room had everything I needed, even a couch and bathtub. The bed was huge. You can get straight to the hotel's front door by HotelHoppa. Watch, though, the direct bus only goes once every hour, the one to the Radisson Blue few minutes walk away goes twice an hour. Between the 2 there's a bus roughly every 20 min.